If you're a local business owner, you know how important it is to
rank well on Google My Business (GMB). GMB is a free tool that lets you manage
how your business appears on Google Search and Maps, and it can help you
attract more customers, increase your visibility, and boost your reputation.
But how do you optimize your GMB profile to get the best results?
Here are five easy tips that you can implement today to improve your GMB
rankings and grow your business.
1.Claim and verify your GMB listing. This is the first and most
essential step to using GMB effectively. Claiming and verifying your listing
ensures that you have control over your business information, photos, reviews,
and more. It also signals to Google that you are a legitimate and active
business, which can improve your ranking. To claim and verify your listing, go
to https://www.google.com/business/ and follow the instructions.
2.Ensure that your GMB information is fully completed and
regularly updated. Providing comprehensive details on your GMB profile is
crucial as Google uses this information to connect your business with relevant
searches. Accuracy, completeness, and currency are essential factors to
consider when inputting your business name, address, phone number, website,
operating hours, category of services/products offered, attributes associated
with your business and a detailed description. Incorporate keywords that accurately
describe what your business offers but avoid stuffing excessive keywords or
using spammy content in the process.
3.Enhance your GMB profile by including images and videos.
Displaying visual content is an effective method to highlight your business and
entice a larger customer base. Moreover, it can improve your ranking on GMB
since Google tends to prefer profiles with visual elements. According to
Google's data, businesses that incorporate photos experience a 42% increase in
requests for directions and a 35% boost in website clicks compared to those
without visuals. To upload high-quality images and videos that accurately
portray your business, navigate to the Photos tab on your dashboard within the
GMB platform.
4.Encourage and respond to customer reviews. Reviews are one of
the most important factors that influence your GMB ranking and customer trust.
Reviews show Google and potential customers that your business is popular,
reliable, and trustworthy. To get more reviews, ask your customers to leave
feedback on your GMB profile after they purchase from you or use your service.
You can also create a short URL or QR code that links to your review page and
share it with your customers via email, text message, or social media. To
respond to reviews, go to the Reviews tab on your dashboard and reply to each
review with a personalized and polite message. Thanking your customers for
their positive reviews can encourage loyalty and referrals, while addressing
any negative reviews can show that you care about customer satisfaction and
improvement.
5.Post regularly on your GMB profile. Posting on your GMB profile
is another way to boost your ranking and engagement. Posts are like mini-ads or
social media updates that let you communicate with your customers and
prospects. You can use posts to share news, offers, events, products, or tips
related to your business. Posts appear on your GMB profile and on Google Search
and Maps when someone searches for your business or a related keyword. To
create a post, go to the Posts tab on your dashboard and choose the type of
post you want to create. You can add text, images, videos, buttons, or links to
your post. Make sure your post is relevant, timely, and compelling.